Sign In

  • You must register whether you've ordered from the CGC before or not.

  • Your user name will be your email address. A confirmation link required to complete registration will be sent to that email address.

  • Step 1: Each lab must have a PI or lab manager account. The PI account MUST be set up before individual members may register as part of the lab. This is an admin-level account for your lab that will allow the PI/lab manager to edit billing information, manage lab members affiliated with their lab code, and view the orders placed by members of their lab. You must set up your account for the new site even if you already have a lab code. If the PI or lab manager places all the orders for the lab, other members of the lab do not need to register individual accounts.

  • Step 2: Each lab member who will be placing orders needs to set up their individual user account. Your individual account will allow you to view the status of your orders and personal order history. If the PI or lab manager places all orders for your lab, you will not need an individual account. You do not need to sign in to search our strain lists, etc.


COVID-19 Impacts on the CGC (1 September 2020 update)

As of the date and time listed above, the CGC has resumed nearly full operations. We are now accepting new orders with our pre-COVID limit of 50 strains per order. Please note that processing times might still be longer than usual given our new mode of operation with shift work, social distancing, and additional safety measures in the lab. Also please note that delays due to the USPS and other possible interruptions of international mail services are beyond our control. The situation remains dynamic, and we will continue to adjust our activities to meet University and government-issued guidelines.


1. We do not yet have the capacity to provide free re-sends. Strains that do not reach their destination or die in transit will need to be reordered. We will carefully prepare each stock to give it the best chance of arriving safely, but we will not guarantee viability of the strains considering the unprecedented risks of delays in shipping, customs clearance, and final delivery to the end user. It is the responsibility of the end user to retrieve packages from Customs in a timely manner.

2. The time window to report problems associated with shipments impacted by COVID-19 prior to the shutdown of March 27, 2020 has now passed.

LABS OUTSIDE THE USA: We welcome international orders. International shipping continues to be slow, and many countries still have restrictions in place on international shipments. Before placing any orders, please confirm that your country is currently receiving shipments from the US, your local postal delivery service is not experiencing long delays, and that your institution is open to receive the package!

USA USERS: Please be sure that you will be able to receive shipments at your institution before placing any new orders.

Updates related to CGC activities will be posted on our website.

Hope you are all still staying safe!

-CGC Staff